What is Deputy?
Deputy is the main hub for all communications.
How do I clock on and off?
I have a different Deputy question.
Check out the full Deputy FAQ
How do I approve hours?
We will set you up in our scheduling software Deputy where you will be able to log in and approve the GPS backed timesheets from workers.
What is the minimum charge?
All workers are charged at a minimum of 5 hours per day unless otherwise agreed to ensure workers are fairly compensated for there time and travel to and from site.
Credit Application & Terms of Trade
Do you offer recruitment services?
Our recruitment team is experienced in fulfilling permanent placements for niche roles. The process is broken down into three key steps: Advertising, Shortlisting, & Placement.
I want to hire a temporary worker that is already on my site.
If you wish to recruit a worker we have already supplied to your site in a labour hire capacity then a temporary to permanent placement is likely the best option. This is where the recruitment fee is waived in exchange for you retaining the worker on site for a set period e.g. 6-12 months. If you wish to hire the worker earlier you will be charged a pro rata discount on the placement fee.
Are there any extra fees?
We do not charge any administration fees, or call out fees.
What are your payment terms?
We offer 7 Day payment terms for all new customers.
How do I get an IRD Number?
Follow the below links to the Appropriate IRD page.
How do I open a Bank Account?
We recommend ANZ to ensure you recieve payment as promptly as possible although any bank is fine. Start by following the link below to book an appointment and then follow up by bringing your ID to verify your identity in person.
I need a SIM Card?
The fastest option is to visit a phone provider directly or your closest Supermarket or Convenience Store and ask to purchase a SIM card at the counter. You will then be able to fully activate it online.
What is Site Safe?
Site Safe is a qualification that allows you to work on large construction sites across New Zealand. It is a 4 hour course that teaches you about the fundamental Health & Safety skills needed to work on a commercial site. This Site Safe passport will last for 2 years after course completion.
How do I report an Incident or Near Miss?
- Ensure you and all other workers are out of harms way.
If anyone is injured call out for medical assistance
Call 111 if it is and emergency
Notify the Site Manager
Notify the Operations Manager
Add all notes to your Deputy Journal
I have a query about my contract, visa, or payslip.
Please contact us at firstname.lastname@example.org and we will be happy to help.